Nice hardware store to go to close to home
This places has horrible customer service. This was the second time I have now decided to get keys made there and this is the second time they have messed up. I thought ok maybe the first time was a mistake. No how do you make 2 keys the exact same? When the customer gives you 2 different keys and says I need these 2 keys made. And you make one key twice. I gave you both keys.... plus you made me wait when there was no one in the store like really... I will never go there again.
Id love to know the little lady who helped me so i could mail the store a thank you snd Tim Hortins gift card. I was having the worst day ever and decided to try and do some repairs at home and i needed a special type of bolt however i did not know the size or anything and only had a picture of it to go by. I stopped at several stores (Walmart, Home Depot & Value) only to learn no one knew what bolt it was and told they probably didnt sell it anyways. So that just added to my horrible day. So headed home i noticed Hectors Hardware on Transit rd and said what the heck, why not. So I go in and this short female employee asked if i needed help and i showed her the picture and explained my situation. She takes me over the the middle if the bolt isle and opens a drawer and POOF, Theres the very bolt I've been looking for. So with that and how friendly and kind she was made my dark rainy day just a bit brighter. If I could say Thank You I would! But I never asked for her name being I probably look like a creep or something. But really, if she only knew how much one little bolt and her friendly Help changed ones day.
Best independent, locally owned hardware store that has saved my butt on more than a few occasions. Do yourself a favor and go here over Home Depot. The staff will point you to what you want, where it is, how to use it. Good deal on propane exchanges, too.
The best treatment ever,they are great people to help you!
Hector S Hardware is a US Hardware Store based in Depew, New York. Hector S Hardware is located at 6231 Transit Rd, Depew, NY 14043, USA.
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